L&M Nutt Sewing Machines
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Every machine comes with a free parts and labour guarantee. And if anything does go wrong, we're there to help.

Please see below for details of the warranty terms by manufacturer. Also, please see below for what is not covered.

Bernette - 2 years parts and labour
Bernina - 5 years parts and labour with 2 years electronics / motor
Brother - 3 years parts and labour
Elna - 2 years parts and labour
Janome - 2 years parts and labour
Singer - 2 years parts and labour
Dressform / Adjustoform - 2 years parts and labour

Always keep your original box and packaging to protect your machine during transportation.

What is not covered?
The above warranty terms excludes physical damage, misuse, neglect, accidental damage, abnormal use, commercial use, bobbin case, bulbs, loopers, blades, shuttle hooks, bobbin holders, needle threader pins, needle plate, needles, belts

Can I extend my warranty?
Yes, Janome and Elna allow you to extend the warranty by 1, 2 or 3 years in addition to the standard warranty 2 year period. This can be done by completing the extended warranty form which can be found in original box.

Do your ex-display / clearance machines have warranty?
Yes, our ex-display and clearance machines come with the same warranty terms as a new machine depending on the manufacturer, please see details above.

Do your used machines come with warranty?
Yes, all of our used machines are fully serviced and come with 12 months parts and labour warranty.

Do your repairs come with warranty?
Yes, repairs are covered for 6 months.

What do I do if my machine becomes faulty within the warranty period?
Please contact us on 0121 373 5497 and we will arrange a courier to collect your goods. Please be aware you are responsible for insuring the package is suitably packaged for return. The costs of any damage caused due to insufficient packaging will be charged to you.

Other companies are offering a longer warranty period, can you offer the same terms?
No, however please be aware that these companies will have unacceptable terms and conditions and will usually tie you in to service plans or do not cover the main parts or use non-genuine parts. You also need to ask yourself if these companies will be around that long.

We at L&M Nutt Sewing Machines are a long established business and do not have any hidden costs, charges or service plans. We use genuine parts and we always deliver on our promise and never give false promises. We offer the same warranty as the manufacturer and have exactly the same exclusions, the warranty is fair, genuine and backed by the manufacturer.
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